FAQ's

If you can't find an answer to your question, please send an email to sales@organicngreen.com.au or phone us on 0416 02 82 92.

Do I have to be at home when you deliver?

No, as long as we can leave the foam box somewhere safe, you don’t have to be at home when we deliver. Fruit and veg stays fresh in the box for a few hours and the box is sealed with tape. If you’ve ordered meat or dairy we provide ice bricks to keep these items at the correct temperature. 

Can you tell me what time you will make the delivery?

We deliver orders on Tuesdays and Thursdays in the afternoon usually between 1.30pm and 5.30pm.

What’s the cut-off time for ordering?

Please place your order by 8am in the morning on the day of delivery - we cannot guarantee next day delivery for orders placed after this time.

Can I come and collect my order from you?

Yes! Our warehouse is located in Osborne Park, so if more convenient for you to collect, you can do so from a Tuesday afternoon through until Friday morning during the week. Please note orders will only be packed on a Tuesday or Thursday morning.

Can I customise the mixed boxes?

Our mixed boxes offer variety of seasonal organic produce at the best price. To make this possible, we can’t allow you to choose what you want in the box, but we can make sure you don’t receive anything you dislike. When placing your order, just add a comment with your dislikes and we’ll do the rest.

What’s the minimum order amount?

There is no minimum order - just order what you like and pay the delivery fee, it's that easy!

Do I have to order every week?

No, when you order and how often you order is totally up to you. But if you do order each week and you don’t want the hassle of logging on to the Organic n Green website you can set up a standing order with us.

Can I set up a standing order?

Yes! Just send an email to sales@organicngreen.com.au and we’ll contact you to confirm the details.